Frequently Asked Questions
Why should I pay monthly?
Whether you build a website yourself or have someone build it for you, you will still have to pay monthly for hosting – sometime costing up to £29 per month. Why not pay for hosting and have someone build your website, maintain it and update it for you?
How soon will I get my website?
We try to have our clients website completed within 2-3 weeks, depending on a number of factors, such as feedback on design mockups, content provided and complexity of the project. We will communicate with you every step of the way, so there will be no surprises.
How do I pay for your services?
We currently only accept credit card payments. We process all payment via completely secure SSL and PCI compliant methods, using one of the largest payment gateways in the world – Stripe.
Is hosting really that important?
Yes, from our experience, hosting can make or break your website (and business). A slow, unresponsive website that is prone to downtime affects customers, which in turns has a major impact on business. We always recommend making use of quality hosting.
I don’t have any images, what do I do?
Not a problem. We can assist you with sourcing free stock images wherever possible, or if not available for your specific needs, we will recommend good quality stock images which you will be able to purchase and send to us for use on your website.
I haven’t written anything, where do I start?
Once we get started with your project we’ll send you a project plan and guideline which will assist you in formulating the text and copy that you will need on your website. If you need more assistance, we’re always there for you, and can provide copywriting services at an additional fee.
I only need a website for a short time?
We’re more than happy to assist you with a short term project. You can cancel at anytime, but if you’d like your website as a download (the source files) within the first 12 months, there will be a surcharge processed.
Is this too good to be true?
Not at all, our mission is to provide high quality websites, for an affordable cost, that our customers love. You will absolutely love working with us, there is absolutely no catch! Plus, we offer a 30 day money back guarantee!
How many websites do I get?
Each package includes only 1 (one) website. You can order as many websites as you need by simply ordering additional packages. For bulk discounts, please feel free to contact us.
Why should I choose your company?
Well, we really love what we do and because of that, we always go above and beyond to make sure you get the very best end result. We’ve been doing this for over 10 years, so rest assured, we know what we’re doing!